satish kakri management

Interpersonal Skills

Understanding Program
Business environment is fast changing today. People with different backgrounds and belonging to different communities come under one roof to work together for a common cause. It is necessary that people rise above their personal likes and dislikes. No doubt they have to compromise at times without feeling upset. It’s necessary for them to appreciate the necessity of give and take and develop a positive attitude of working together. Surely, this calls for such skills that we can help each other for achieving company’s goals. . Thus interpersonal skills program is an extremely important program for all business leaders. It enables people to respect each other personal space. It enables them to softly influence people with through appropriate communication rather than inviting their oppositions.
How you will benefit

• You will be able to identify the real issues in any conflict.
• Due to personality clash some problems arise which should not. With proper understanding you will able to resolve such problems.
• Through better communications, you will be able to influence others and work together.
• Whenever leading a team you will be able to criticize wherever necessary and praise when the same is due.
• You will be to implementing plans without throwing your weight.
• You will be able to improve your credibility by promoting trust and respect for others.
• There could be some ‘difficult’ people. Instead of precipitating matters, you will be able to handle them tactfully.
• You will be able to maintain enthusiasm and generate the same among the people for whom your ideas and proposals are important.
  
  

Contents

• Understanding your role and expectations of people with whom you work- these could include your managers and juniors.
• You will be able to use interpersonal skills in distinguishing between intentions and conduct.
• You will be able to come out of your assumptions and try to understand people with an open mind.
• You will be able to give due respect to other people’s style of working.
• With verbal and non verbal communications, you will be able to secure help from others.
• The program will also guide you to be a good listener. Being a good listener is necessary to enhance your interpersonal skills.
• How to use interpersonal skills effectively to improve your relations with people around you.
• Being a member of a team, your interpersonal skills will help you develop a positive attitude and to be more productive

Who should Attend

Team leaders and supervisor who want to improve their workplace performance.